DSPI relies on central station monitoring technology from COPS, an industry leader operating six geo-diverse load sharing sites to guarantee fail-safe operation. If local conditions like blizzards, hurricanes, floods, or regional power outages cause one site to go down, monitoring and dispatch functions are picked up by another site — with no loss of response time.
The goal of these UL-listed central stations is to deliver an average priority alarm response time of 20 seconds or less. In the past 12 months the priority response time has averaged just 12.6 seconds.
The COPS dispatch team handling our customers’ alarms have been thoroughly vetted to ensure they have the right professional demeanor, temperament, skill set, and overall personality that is right for the job. They undergo continuous training and quality assurance evaluations with tools designed under the direct supervision of an industrial psychologist.
In addition to fire and security alarms, DPSI can set up monitoring for just about anything from environmental conditions to critical industrial processes. When a system or device has a contact closure, it can usually be configured for monitoring through the alarm system to provide fast, efficient and professional response according to your preferred notification options.
Protect What Counts
Contact DPSI for a site assessment and custom monitoring solution for your business.